2 /5 Lee Ann Inkel: Nice lady. Good Hair Cut. Bad highlights.
*All photos taken within 30 minutes of leaving appointment.*
I made an appointment for a hair cut and blonde highlights with "whichever stylist is the best at blonde highlights". Helen made me an appointment with herself. I showed a picture of what I was going for (very blonde hair) and asked if it could be done and she said told me it could. To be fair, after consulting elsewhere, it sounds like it wouldnt have worked due to us having different natural hair colors.
While I wanted blended, blonde highlights that would overall lighten my hair color for summer, I received chunky, uneven highlights. I have splotches in my hair from where the chemicals bled out of the foil wraps. Some areas of my hair also very quickly went brassy. The highlights started farther from my root than they should have, which made it look like they had already grown out. Helen kept complimenting me at the end on how good it looked.
The next day I went back for a refund. She repeatedly offered to add more blonde; however, I declined as I need to go elsewhere to fix it. Since the hair cut was good, I had no problem paying for that. Helen attempted to charge me $20 more than she had previously quoted me for a haircut. Turns out she was trying to get me to cover the cost of the chemicals she used. When I disagreed, she relented, and said her business had been there a long time and she wanted clients happy.
