1 /5 Tkayla Dickey: Poor Customer Service & I wouldn’t recommend anyone to be selected for dental insurance through them either. I’ve been trying to get my son, daughter & myself an appointment since forever. I always get placed on hold & the phone somehow ends up hanging up. This is the dental office to be exact. I could never get to anyone or to even get scheduled for an appointment cause no one knows where’s the dentist doctor whereabouts or their schedule. Which is odd. I thought they work 8am-5pm but no one knows anything? CRAZYYYYYYY. They’ve told me multiple times to call at the end of each month or to call & see if any appointments been canceled. Why should I have to see if anyone canceled appointments? That’s not my job. I’m fed up because with the insurance I was provided is through them but I can’t even get an appointment scheduled to be seen. I WOULD NOT RECOMMEND GOING THROUGH THEM TO BE SEEN FOR THE DENTIST AREA. YOU WILL BE WASTING YOUR TIME.