2 /5 Lori Giannotti: As a NEW client, I went to the salon to get gel x and a pedicure. It was over 115.00! I wanted to add a 20% tip because that is what I budgeted for that day. The owner was curt when she responded that the standard was 22%. Honestly, I wasn’t prepared to pay more…. But I felt like I was bullied into Tipping more.
The next time I came to this salon, to get similar services, I booked an appointment first thing in the morning at 1O am. It was 10:03 am and the owner was inside and SAW me and didn’t let me in! It was pretty hot outside, and no shade, but she let a paying customer like me stand outside! A few minutes later other customers showed up, but the owner had already left to go to the back after she saw me. A worker showed up a few minutes later and finally started pounding on the door! Another worker from the back, showed up to open the door 5 more minutes later.
The owner headed back to the front, but she never addressed me until she acknowledged “her” regulars first….. she was chatting them up, while I stood there.
I never went back.
I gave the review 2 stars because my expensive nails looked nice.
UPDATE to my recent review:
In response to the owner of Paint:
Honestly, a customer should not have anytime limit in which to write a review on crappy service, as it is done on MY time and not anyone else’s. The timing of my review does not excuse the owners unprofessional behavior! That I choose to try other nail salons, also, has nothing to do with the review.
I stand by all of my statements on your unprofessional snotty behavior and sky high prices.