1 /5 Parker Hakenewert: Dr. Tran? Not even sure if he exists. Haven’t seen him a single time after 3 visits. They will schedule visit after visit after visit to milk patients as much as possible. I still didn’t feel the urge to write a review until they had sent me to another location to do an audio and visual test for my very serious vertigo episodes. At this point I’ve spend $80x2 for 2 appointments for them to send me to get tests (for $300) then a follow up appointment to “review my test results” so I walk in for my “appointment” and she handed me my results from the testing center, then sends me on my way without even discussing a single detail of the results with me. I asked “do I have to pay for this visit” and was ready to pay even though I had been there for under 5 minutes and we didn’t even enter so much as a room to discuss my results. In and out in maybe 1 or 2 minutes. They said I don’t owe anything which I then replied “are you sure” to, and they said yes. I thought it made sense since it could hardly be called a visit. Weeks had gone by and they send me a bill in the mail for $80. I call to ask what it’s for and it was for the visit that they had told me I owed no money at. I tried to get ahold of an office manager and they wouldn’t let me through, I had told the person I spoke with that if they were going to make me pay that bill, I would never be returning again, BUT, told them I would pay it. They put me on hold then hung up the phone. You’re lucky if they even pick up in the first place. Then they sent another bill in the mail and it’s now $84. Then I get a letter from a collections agency for the amount. So basically they said I didn’t owe anything in person because they knew the appointment hardly even happened (after already having 2 previous full price visits with nothing being accomplished) and they back stab me with a bill in the mail. AVOID this place if possible. You will never see a doctor, only a PA. They will have you at 2 or 3 visits without even so much as a proper diagnosis, and they will milk every penny they can out of you. I was very disappointed as I had heard Dr. Tran himself was very good back in the day. I will now be reaching out to collections to pay them money without receiving a service. Place genuinely seems like a scam to me. I hope they can turn it around there and find their integrity again.
