1 /5 Erica Slaten: I was a patient with Ricard Dentistry for over 10 years, up until recently. Throughout the years, there has been a steady decline in quality of service. Last year, I needed a deep cavity filled which led to a crown. During the crown procedure, there were technical difficulties while using a new scanner that creates the imprints for the permanent crown. I was called to come in so they could re-scan it but then was told it “wasn’t necessary”, which was a red flag. After getting the permanent crown, there was sensitivity and pain. I started seeing a new dentist in Vero and it was brought to my attention via X-ray that the crown was placed incorrectly and exposed a portion of my tooth, leading to the need for another crown procedure. I reached out to Ricard about the issue and was told that the office manager was “in a meeting” each time I called. I also emailed explaining the issue with the attached new X-rays and voiced that I needed them to fix the problem they caused and received no response. It has now been over TWO MONTHS since I have reached out and I still haven’t heard anything from them. No calls back, no email response, nothing. Due to their negligence and lack of communication, I do not recommend coming to this practice, especially if you need any serious dental work done. They have been completely unprofessional and I feel ignored. This isn’t how you should treat any patient. If you are looking for a mediocre cleaning or an office that ignores your pain and doesn’t fix their mistakes, then maybe head to Ricard Dentistry.