Erica Slaten I was a patient with Ricard Dentistry for over 10 years, up until recently. Throughout the years, there has been a steady decline in quality of service. Last year, I needed a deep cavity filled which led to a crown. During the crown procedure, there were technical difficulties while using a new scanner that creates the imprints for the permanent crown. I was called to come in so they could re-scan it but then was told it “wasn’t necessary”, which was a red flag. After getting the permanent crown, there was sensitivity and pain. I started seeing a new dentist in Vero and it was brought to my attention via X-ray that the crown was placed incorrectly and exposed a portion of my tooth, leading to the need for another crown procedure. I reached out to Ricard about the issue and was told that the office manager was “in a meeting” each time I called. I also emailed explaining the issue with the attached new X-rays and voiced that I needed them to fix the problem they caused and received no response. It has now been over TWO MONTHS since I have reached out and I still haven’t heard anything from them. No calls back, no email response, nothing. Due to their negligence and lack of communication, I do not recommend coming to this practice, especially if you need any serious dental work done. They have been completely unprofessional and I feel ignored. This isn’t how you should treat any patient. If you are looking for a mediocre cleaning or an office that ignores your pain and doesn’t fix their mistakes, then maybe head to Ricard Dentistry.
1 /5
Joe LoVerso I’ve been going to Ricard for some years now and have been satisfied with the service. Today my dental hygienist “Ili” exceeded all of my prior experiences, which were good. She was very educational and provided me with numerous tips on how to improve my at home oral care. She was very gentle and thorough with my cleaning, and it’s obvious she genuinely cares about her patients. I hope when I return for my next cleaning I’m lucky enough to get her again.
5 /5
Nina Mindblossom Today, Dr. Maria applied a filling and a temporary crown. The procedure was efficient and painless and I walked out feeling better than I imagined. The doctor is very knowledgable and resourceful. Both the doctor and her assistant were gentle and kind and did a fantastic job on my teeth. The front staff is kind, friendly, and helpful. Thank you all for your prompt and professional services.
5 /5