1 /5 DJ C: Went on insurance plan that required a primary care physician. Previously, I was on a PPO, no referrals necessary. I have been seeing the same infectious disease doctor and endocrinologist for the past 20 years. Made an appointment, was examined by a Doctor who understood very little English. When I left, I asked the receptionist if she could send a referral to my two doctors, I needed to see them for my periodic visits. She said she would take care of it. Six weeks later no referrals. I called, she said she would take care of it. Again no referrals. Then she said I needed to come into the office for bloodwork. I told her I had my blood work completed a week before, and had my infectious disease Doctor fax her a copy. Call three more times and she said “the referrals are under consideration.“ Then I get a text that I had an appointment the following day at 3 PM. I called the office to ask about the appointment because I had not made one. She told me it was for a physical and would I like to cancel it I said yes, but I need the referrals, she said OK. When I called a few days later, she said I could not get the referrals until Dr. Rothstein examined me, and I had canceled my appointment. I lost my temper. Dr. Rothstein then sent me an extraordinarily condescending message telling me that his office is not “a referral service“ and that he would not make a referral based on what I say. This DO should understand the only reason I need him is for referrals. I have done without a primary care physician for 40 years. I like the idea of a PCP, to have a doctor to call for minor issues not related to my HIV infection or diabetes. I am switching doctors because this office is really screwed up.
