5 /5 K Stryker: I’m so glad I chose Dr. Kirk Maples and Silver Forest Dental!
After an insurance change, I decided to try Silver Forest Dental, and I’ve had nothing but positive experiences. Even as they’ve grown since August 2023, they’ve maintained a welcoming and professional environment. Special thanks to Ms. Kristin, the office manager, for her role in making it happen! You can truly tell she loves what she does!
Scheduling and Follow-Up
Ms. Christine at the front desk makes scheduling easy. Her positivity and happiness always brighten my day. She helps with options to book online, by phone, or in person. I love the automated text reminders for appointments, with details like time, location, and rescheduling options.
Waiting Area and Accessibility
The waiting area is open, inviting, and offers coffee and water. This is much better than the typical sterile feel of other offices. Parking is never a problem either, with plenty of spaces available close to the entrance.
Office Environment and Staff Interaction
The positive energy of the staff makes every visit pleasant. The team works seamlessly together, creating a friendly, family-like atmosphere that helps ease any anxiety.
Equipment and Technology
Their equipment is modern and well-maintained, which gives me confidence in the care I receive. They clearly invest in the latest technology.
Cleaning and Assessment
The hygienist team is knowledgeable and patient. A special shoutout to Ms. Cheryl, who is incredibly thorough yet gentle! They make sure you feel comfortable and never rushed.
Financial Transparency
No billing surprises here! They handle insurance changes smoothly and keep everything transparent, which is a relief in today’s insurance landscape.
Doctor and Hygienist Coordination
Dr. Maples takes his time to listen and works closely with the hygienist team, ensuring that all my concerns are addressed. His patient care is truly exceptional.
Doctor’s Referrals
When needed, Dr. Maples provides a list of specialists with names and addresses, giving me control over my choices. It’s a refreshing approach.
Safety, Cleanliness, and Kid-Friendly Atmosphere
The office is spotless and well-maintained, making each visit comfortable and reassuring. While it’s a professional environment, they also offer services for children, making it family-friendly.