2 /5 Ian Goldstein: I agree with MOs review, the massage I experienced here was not of a high quality. The masseuse didnt seem well-trained and was more going through the motions that conducting a proper massage.
But some of that can be personal preference, so let me mention something that I felt set the tone of this place. Rather than being shown the lockers, I was given a slip that told me to find my locker myself and threatened me with a fee if I stole their robes or sandals (pictured) if I didnt leave it in my locker. However, the locker room has a communal drop for these items. So if I followed the instructions in the locker room, I would have been setting myself up for $195 in fees and accusation of theft? These are not the thoughts I should have having sixty seconds into my spa experience. At the very least, it shows no one is properly thinking of the guest experience.
I was also disappointed that the spa doesnt take advantage of the location and feels more like a basement. The one showers rain head was not working as well, making the showering experience subpar.
Its not that this place was terrible, I just found it disappointing and uncompetitive for the price and the comparable spas within walking distance.
