1 /5 sham: Do NOT recommend this salon.
I paid $350 for a color service that was nothing like the reference photos I showed them. I asked for a lighter blonde shade and left with my hair darker than before and damaged. They never told me it would take multiple sessions to achieve the look I wanted—I only found that out after they had already ruined my hair.
On top of that, they kept upcharging me throughout the appointment without explaining why. I wasn’t made aware of their no-refund policy until after the service, which meant once they messed up my hair, I had no way of getting my money back.
This salon is dishonest and takes no accountability. If you want a place that actually listens to their clients and delivers what they promise, go somewhere else.