Upscales Hair Lounge-Braid Shop - Melbourne (FL)

5 /5 Christine Franklin: The stylist was there before my appt and was very professional. Before she started twisting my hair I told her exactly what I wanted. She listened, explained to me what she was doing with my hair, did a few a strands and made sure I liked the size and length before she continued. It turned out great! I read some of the previous reviews and was a little worried but Im glad I went. Clean place, professional stylist, and reasonable price for my hairstyle.

1 /5 Starleen Schaffer: I was given appointment at 8 am and waited a week for this appointment for box braids for special occasion. I get there and they tell me no stylist. Lady asked "Did you confirm?" Yes, I confirmed. It was the same lady, Tamika, I confirmed with. Almost sent me away but called a stylist and said come back later. Granted the childs hair did not look good it was just taken down and washed for hair styling. I come back after an hour and still no stylist. No acknowledgement or any comment stylist is coming. Waiting and waiting for another hour finally I gave up and left. They didnt care. Probably was no stylist coming in the first place. Not the first time theyve made me wait excessively . Usually its due to stylists being late or stylist didnt know or stylist didnt come. They are rude too. If these services were readily available I would have never gone back in the first place. Dont use this salon...dont support them or they will continue to treat customers like trash. .

2 /5 Alicen Robinson: At 9mo pregnant I waited 1 1/2 hours after my appointment to be sat. New to the area had no other place to go and needed a protective style. Finally I was told a second person would come to get me out fast. Two people, over hour $140 later I left. I would not recommend nor will I be returning.

5 /5 Myrtha Noel: Just left Upscales about an hour ago, and honestly I cant say enough about Tameka and the whole salon in general! Everything was clean, the bathroom was clean, Tameka was on time, she was friendly yet professional. She worked fast!!! I got my whole head braided with extensions in less than 4 hours!!! What??? Thats unreal. It honest felt like I was just chilling with a friend. The conversation flowed so naturally, my head didnt hurt when she was done, she answered my questions about hair care with ease. I am so impressed.. Seriously, I am really impressed. I will definitely be going to Upscales again. So happy with my experience here.