Villa Spa Nails - Lakeland (FL)

1 /5 Miriam Odeh: Two of My natural toe nails came off with the gel tips applied to my toes a week after applying. Record them doing your nails if you decide to come here. I’ve been a long time customer up until a few weeks ago. I had a pedicure service done, white tip gel nails on my toes. I come every two weeks for maintenance, normally a woman named Lee does my nails but she was with a customer. This day a man did my nails, he cut me while filing, made me bleed, then before the two weeks were over two of my natural nails fell off with the gel tips bleeding. (Pinky & middle toe) I called about my concern however, the lady that answered the phone kept dismissing the concept my natural nails fell off with the gel tip on my pinky and middle toe. Instead she kept repeating you want take nail off? $20, She spoke clear English but acted like she didn’t understand. I saved the nails that fell off that still have my natural nail attached to show a foot dr. Praying he can explain what happened because this never happened before. I have receipts this is the only place I go to for my nails! I’m in so much pain and I don’t wish this on anyone. Be on the safe side and record every aspect of service they provide whether fingers, toes, eyebrows, wax. You never know what can go wrong from the employee servicing you. Stay safe and beautiful ladies and gentlemen.

1 /5 Yurizay Gonzalezs: In this salon they are racist, the owners do not allow Spanish to be spoken. This salons owners treat Latino clients very poorly. I even saw another client talking on the phone and they told her to hang up the phone. I will not go to that salon anymore. I call on all Latinos not to go to that salon. Zero tolerance for racism. They are immigrants just like us. I went to one of the workers and she told me that I could talk a little and we were only talking about nail designs and colors of the moment. I felt very bad and I left.

5 /5 Tyesha Jackson: The staff is friendly, welcoming, kind, and helpful. They have deals and specials on certain services. Overall great experience and would go back again. Place is clean and atmosphere good vibes and good energy.

2 /5 Abby Workman: Went today for the first time. Won’t be coming back. Paid a significant amount for our services and I had a cuticle bleeding as well as my spouse. It didn’t look as if things were cleaned in between customers either. Which has us both concerned about possible infection. We have treated the spots but both of us are concerned about how much we paid and the overall cleanliness of the business. Employees were also taking their smoke breaks out back very close to the pedicure area and it smelled like cigarette the entire time we were having our pedicures. My manicure looks subpar and it felt very rushed. You can see where there should be polish and there’s not. I got the same color for my pedicure. She told me that because it’s not gel the color would be darker. I’m not sure how that works but that seems odd. You can clearly see that it’s not just a little bit darker and it just doesn’t look good. So now my toes don’t match my fingers. Really that’s the least of my concern. I’d say be hyper vigilant of cleanliness if you go here because they didn’t wash hands between either. Licenses of the employees weren’t posted to where you could see. First place I’ve been where they aren’t displayed and it makes me very leery about if the techs are licensed to be there. All photos shared were taken the same day services were given. Be careful and maybe just go elsewhere.