3 /5 Cristina Cheing: I’ve been coming here for a while; my mom and sister do too. Overall, a great salon if you know who to go to, a bit pricey but in a good location. They get busy midday, so do your best to set an appointment. Clean environment. I highly recommend Jessica, and I’m sure there are other talented technicians too. Avoid Michael at all costs. I knocked two stars off because of him, but my experiences aside from him were good.
The good: Jessica is the absolute best! Had my first ever dip set done by her. If this review was for Jessica only, she would absolutely get five stars. I booked for her today at 4pm, arrived 15 minutes early and she took me in immediately. The almond shape she did on me is perfect and she is very precise, and gentle. She is easy to talk to and tell her about corrections/preferences. She took lots of care in taking off my old acrylic set (which you’ll read about below) and cleaned up my cuticles nicely. My natural nail wasn’t damaged afterwards. I was charged 66$ for a dip set with tips, cuticles cut and acrylic take off. My friends have also came to this salon and said that as long as the work is done by women, they have never been let down. Their nails have came out looking nice, which is why I continued to come back and give this salon a shot after my initial experiences. The owners seem sweet, and gave me a price breakdown when asked. My mom and sister are fond of their experiences here.
The bad: Don’t get your nails done with Michael, had a terrible experience (to the point where I would really suggest asking for a new tech if you happen to walk in and he’s who you are placed with.) I’ve been placed with him twice- first time for a gel builder fill. Michael thought I asked for an acrylic set and I attempted to correct him once I saw him take out the acrylic tools, but he rolled his eyes and didn’t acknowledge me. He then proceeded to put nail glue under lifting polish, which ended up staining my nail. At this point, I had grown out my nails very long and I was frustrated that he put glue on them and dirt ended up getting stuck on it, leaving me with a black spot on my nail. I kindly complained and was handed off to Tim, and Michael threw his hands up in frustration once he was made aware I wanted a gel builder set. Tim was great and I walked away happily, but the experience with Michael ruined my day. Second time I got stuck with Michael for an acrylic set, this was the worst acrylic set I’ve ever gotten. I asked for a short/medium length almond shape french acrylic set, with tips. He had to remove my old gel on my nails, in which he drilled into my nail bed and it hurt. I felt like he didn’t care about my nail health. When he applied the acrylic powder, he put so much on my nails and it dripped down to the sides and under. He used the drill to attempt to remove it from the sides and underneath the nail, which ended up cutting my skin and I bled. The acrylic was left very thick and there was some leftovers under my nails. The gel polish itself was very bumpy and thick. He somehow forgot that I asked for french and then cured top coat gel over the french base, which I complained about and he sloppily drew on some french lines while visibly annoyed, huffing and puffing. The almond shape was ridged, and the nails ended up looking like bird talons, no apex to be found. Anytime I spoke up, he rolled his eyes and ignored me, there were no corrections and he actually wouldn’t even acknowledge what I said or asked for (I promise, I was really nice and respectful, I hate inconveniencing others.) I was in a rush, I ended up leaving his work alone and walked away extremely upset. The polish change he gave me was also subpar, the polish was just messy but it wasn’t painful. I didn’t complain to the owners or manager or anyone because the following day I got onto a cruise for a week, so I wouldn’t have had the time to come in to get them fixed, and he had already taken an hour and a half to give me the messiest acrylic set ever.
