Welcome Beauty Salon - Miami (FL)

1 /5 Katie Pugh: The worst experience I’ve ever had. I feel terribly saying this because my stylist was so nice but both the result and experience were awful. Total amateur hour. I came in for a simple single process to cover grey roots in my dark brown hair and somehow my roots were orange afterwards. The stylist was ready to send me on my way, never parted my hair to check roots or dried a patch to make sure I was satisfied. Thankfully I caught the error (first photo) and back to the bowl I went for dark toner. Second round was STILL orange roots just a shade darker (second photo you can see mid wash the toner didn’t work but nonetheless he brought me back to my chair. This time I asked for a portion of my hair to be dried so I could examine the roots. Nope. Back to the bowl for a THIRD TIME. What was supposed to be an easy one hour hair dye was over 2.5 hours long, I missed another appointment and was charged a fee, and on the end he just died my entire head black, not the result I wanted. To add pain to insult I was charged the full amount. I don’t think I should’ve had to pay for anything here. Especially seeing as when I got home I had dye all over my ears and face. He was careful on the first application and then second and third time just slopped the dye all over my face. I hate leaving negative reviews but given this salon will waste your time, not give you what you want, and then charge you full service, I felt like others should be WARNED.

5 /5 Melanie Inigo: I really recommend this Place! When you get there you will be welcome by a good vibes and a beautiful smile from the receptionist called Sol. James is doing my hair since I’ve moved to Miami. If you’re looking for someone really professional for a haircut, he’s the guy! For pedi or mani look for Gaby, she does a great job! Another great professional is Thaisa. I did some facial services with her and I really like it. Ask for the tanning machine!!!! I use this a lot to keep my summer Bronze color. It will be necessary only 10min to get your tanning session. It is really amazing!!!

5 /5 Abbigail Xenelis: James Deus is the best hair stylist in all of Miami! I have been coming to Welcome Beauty for 3 years and this was my first appointment with James; an expert hair stylist and was a pleasure to work with. The entire team at Welcome Beauty was wonderful and I can’t wait for my next appointment!

5 /5 Vitor Plauto: I had an appointment with Bruno i was just visiting miami me and my girlfriend and I have to tell he is the best he did my beard and my girl hair color and we love it. Hes sweet and take of us in the details I definitely recommend him. All the staff are amazing we just sit on the chair drink champagne chill and wait for him to do his magic.

1 /5 Morgan: Unfortunately, I came here for the first time to do my hair and had the worse experience of my life. BRUNO completely ruined my hair. I told him I wanted to be bleach blonde. My hair was already blonde I just wanted to lighten it. It was so healthy and long and I had finally gotten it to be in great condition after working on it for years and spending tons of money on products. Bruno was very irresponsible & he burned my hair off. I could tell he didn’t know what he was doing because he called a manager over freaking out and they both just stared at my head and told me not to shower or use any product on it for a few days. Like what???? It’s been 3 months and my Hair is STILL falling out. I’m having to pay for treatments now that are nearly 1000$ monthly & also I’m investing money in super expensive hair care & nothing seems to work just to try and fix it. I can’t wear my hair down anymore because it looks so horrible. I can’t even dye it to make the color even because I have to wait until it gets strong and healthy. So now I have to wear a hat or bandana everyday. I’m a model and content creator and I can’t record or participate in shows anymore because my hair is completely ruined. When I went back and talked to the management and owner , they said sorry but “mistakes happen sometime” which unfortunately I don’t think is right at all. I was never offered a refund either, which was very disappointing because I spent a lot of money and now this mistake is costing me even more. They offered me “Ozone” treatment and I tried it…after one use and it made my hair worse and it started falling even more. If someone does this to someone’s hair, they shouldn’t work in the salon or ever touch hair again. This has caused my GREAT emotional damage & lost me opportunities to grow as a model and actress. It’s going to take me MINIMUM a year to grow it anywhere near the length I had it and get it healthy again. And I still don’t know when it’s going to stop falling out. Worse experience of my life. I’m so depressed because of this and I have break downs about this weekly. DONT go here. Worse mistake of my life.