1 /5 Bonnie Picunko: 1. Half the time my husband and I would arrive for our appointments and be told that we weren’t on the schedule.
(As if we’d get up in the morning and declare , “ This a fine day to visit the dentist!”)
I told the receptionist that next time, to prove I wasn’t hallucinating, and indeed had an appointment, I would bring my appointment card. She said that it wouldn’t make a difference.
What system do they use?
The front office is a joke.
2. My husband had a consultation with a specialist in Dr. HERMANS OFFICE..
He made an appointment with said specialist at Dr. HERMANS FRONT DESK.
As an afterthought , my husband asked, “ How much will insurance cover?”
He was told that the specialist did not accept our insurance.
we would be responsible for every penny.
We were flabbergasted because the consultation and appointment were made in the office where our insurance was accepted.
The same thing happened to my neighbor, so he also left the practice.
3. Dr. MOLINA, ( ***** ), who worked with Dr. Herman, was my dentist. (She has since opened her own practice in margate.)
During a visit, My tongue was discolored, and she asked Dr. Herman to look at it for a second opinion.
He was steps away, in the hall, and Dr. Herman told me to make an appointment!
And thus, the sordid reputation of some is further sullied.
4. I would also give MARGARET, the best dental hygienist in the office *****
5. I appreciated the availability of Saturday appointments.
6. Kudos to the cleaning staff, office is immaculate.
Mind you, I am not saying that Dr. Herman is an unqualified dentist, to the contrary, he’s been around forever.
I’m reviewing my personal experience which, unfortunately, was very disappointing.
