Banana Republic Factory Store - Key West (FL)

1 /5 Craig Jontvedt: Honestly, must the worst service in any shop I have been in. Found some great items but waited over an hour to pay this evening as the only service person on duty was more occupied in talking to the customers than serving them. Every, yes every person before us had to return as the alarm went off when they exited the store.

1 /5 Sara: Visited this Banana Republic over the holiday weekend, it was maybe December 28th later in the day with my sister and mom. They were looking at the jewelry section right in the front of the store off to the side, there were two associates at the front desk near them. A third associate came up, in her 20s or 30s, short back hair, Asian, airpods in her ears and pushed through the middle of where they were trying on jewelry and said in a snarky tone “excuse me madam”. It wasn’t in a kind way, it was in a sarcastic tone. There were not many people in the store and she could have waited to put away whatever she had to put away. She might have noticed that my sister and mom were interested in buying something had she not been blasting music in her ears and was more aware of what was going on. We ended up leaving the store immediately after that interaction because it was off-putting.

5 /5 Queen Conch: Love this place. So busy shopping, I dont have many photos. Same great place, new lovely things.

5 /5 Andrew Scrugham: The shop was beautiful and very well organized. They have a great selection for men’s, women’s, and kids. Two story store with plenty of space. They also have plenty of clearance racks to browse through. The employee we spoke to was very pleasant. Great store!

5 /5 Bailey Ostrom: My mother and I were looking in the clearance area, and she found me a great pair of 34X34 jeans. I tried them on and they were a perfect fit. They were originally around the $60.00 range, but were on sale around the $30.00 range and with the help of my reward points, I got them for a total price in the $20.00 range. What I also like about this store is how it’s an outlet, but is set up almost like a normal store.