FL waves llc - Fort Lauderdale (FL)

1 /5 saltedcheeks: Check your items carefully and be 100% sure of your purchase because they don’t do returns. It’s not clear or visibly posted. It is not printed on the receipt. There was no verbal notification. If it had been printed on the receipt I wouldn’t have gone to the store. A customer service oriented attitude can go a long way. When people are met with kindness and compassion they will still want to continue to be customers. It’s so much easier to start with, “I’m sorry, this is our policy.” The workers were kind when not around the influence of the manager’s attitude.

3 /5 Gyatt Colten: Had cool stuff and it’s a good store but we were followed around was good I would go back if I needed something From there it’s solid good store though

5 /5 David Chimenti: I asked Molly and Lyng to help support a charitable effort for a friend and they helped no questions asked. Lyng even held on to my materials and passed them to Molly,something not a ton of people do for something that stands no way to personally benefit them. I’ll be shopping here when I need stuff for the beach. Great selection.

1 /5 Dominique Stidam: A nice gift shop directly across the street from many resorts. Too bad they’re racist and both the Asian clerk and white clerk will follow you around the entire store with no shame. Me and my spouse were in swimwear but they still followed on our heels like we were casing the place. What’s crazy is the security for the shopping center look just like us! If you can go elsewhere for your souvenirs.

1 /5 Matthew Muench: I left the clothes and receipt on the counter and walked out without a $50 dollar refund. When I purchased the 2 shirts for my sister’s birthdays, they knew I might be planning to exchange them. They didn’t have what I went in for in their sizes. When I brought back what the sales girl suggested; the owner manager pointed to a sign “ no refund on bathing suits.” Telling me that goes for all! The shirt that was suggested was beautiful but said Medium and was obviously a large or extra large. The second was a dress or cover. My other sister said she would never wear it. Now I have to get them two more birthday gifts, and they will not be from Waves. Don’t ask for any advice they are tasteless people who lie for a living. I would like to report them if anyone can tell me who to go to.