JCPenney - Clearwater (FL)

5 /5 Shawn Davis: I was in there today and met the.most delightful, helpful and by far the best asset to the entire jewelry department JANET! I have had some issues recently with the Fine Jewelry manager and assistant manager but Lisa the store manger was absolutely helpful in remedying those issues. We can shop anywhere for jewelry, and while I vowed to never return here, JANET completely restored my faith in retail customer service. I needed to get a link adjustment on a watch I bought for a gift, was even going to return it and buy it elsewhere, but I didnt. JANET was just the best. I bought another watch from her as well today because of her demeanor and APPROACH! PLEASE MANAGEMENT TAKE CARE OF THOSE EMPLOYEES WHO ACTUALLY CARE AND SERVICE YOUR CUSTOMERS!!!!!!

4 /5 Bonnie Capen: They have good sales especially this time of year. Surprised by the appearance of the store areas. Clothing was neatly folded. The store appeared well organized and clean. The downside was we didnt find employees to help. Which was weird with everything looking the way it did. We were trying to get a sale item that wasnt clear if we grabbed the right one. Also would like more check out options. It wasnt fun to hike through most of the floor to find it.

5 /5 Alexa Martinez: We had such a great experience with our JCPenney photographer, Josey. She was incredibly sweet, professional, and efficient. Our session didn’t feel long at all, and she guided us through poses that were perfect for our family. She made the whole process comfortable and enjoyable. We couldn’t be happier with our photos!

5 /5 David Wilson: Amazing that I went to Macys & Dillards looking for house slippers, kitchen towels and acceent pillows that neither had in stock. I tried JCP and they not only had a great selection, but great prices.