1 /5 Alexander Kittl: Awful store. Went here and asked the person in the mens department what a satin tie was and they had no idea. They looked at me and shrugged saying"these are the ties we have".
2 weeks later I purchased some gifts here. When the person went to return a gift for in store credit they refused to give in store credit even though they didnt bring my credit card, and just returned the money to my card. The sign clearly states that they give in store credit and I had to call corporate customer service to complain and open a case.
I dont leave many reviews but the attitude and overall care the employees have for customers is terrible. Its not their fault Im sure JC penny doesnt pay them enough to care.




