Nordstrom Rack - West Palm Beach (FL)

5 /5 A.L. Harris: This is a nice Nordstrom’s Rack. It’s clean and organized. Signage is great and the store is nicely laid out. Plenty of designer finds here for both men and women. Big shoe department too. Found a nice pair of On Clouds and some leather shoes. Customer service was awesome. I didn’t have my nordy card and they were happy to look it up for me. All in all, it was a nice shopping experience.

5 /5 Lets make the world a better place: Went shopping at the Rack today and picked up a couple things. I am in WPB FL for a church related event and had a lil wait before my plane was scheduled to depart so I browsed around and picked out my wife a blouse and myself a wallet. The store was very organized and well maintained. They had lots of very nice name brand items and lots of clearance merchandise. The restrooms were very clean and the cashier that helped me was very friendly and patient. I wanted to use a gift card and it was somewhat of a little bother, the card didnt want to work but the cashier moved to a different register and got the task completed. When I am in WPB, I will shopping at this department store again and I encourage you to check them out as well!

5 /5 Rabbi Natkin: First visit to store at Tanger Outlet. Impressed with size of store and variety of choices. Prices are considerably less than at main "brick installations. " Very pleased with purchases. Really awed by return policy even from different location.

4 /5 Adrienne Marshall: Clean, Organized, and Great Selection Nordstrom Rack delivered a solid shopping experience. The store was very clean and well-organized, which made browsing easy and enjoyable. I was impressed by the wide selection of mid-level luxury items, alongside more standard department store brands—great for mixing high and low fashion without breaking the bank. It’s a great spot if you’re looking for quality pieces at a discount. While not every visit guarantees a major find, the variety and value make it worth returning. Overall, a reliable and pleasant place to shop!

1 /5 Brian Payne: Ordered a suit and it arrived with visible stains. To make matters worse, the hanger was broken with jagged edges — it cut my finger. When I reached out to customer service via live chat with a representative, they were not only unhelpful but also dismissive. I was told, word for word: “Oh, I’m really sorry about that! Regrettably, at Nordstrom Rack, we aren’t able to place orders for free. I truly wish I could help with that, but the system just doesn’t allow it.” That’s not customer service. I paid for a clean, undamaged product and got a stained suit, an injury, and a rude, dismissive response from an actual person. Absolutely unacceptable.