Revolve Clothing Exchange - St. Petersburg (FL)

1 /5 Brooke S: Would give it 0 stars if I could. When I dropped off my clothes, they did not mention in detail their store policy of getting rid of the clothes that they do not want to sell from you. They told me they would look through my things, and let me know what they would purchase in an hour or so, and I told them I would come back. They do have you mark on a paper if you would like to donate or keep the items, but it was very unclear if these items were the items that they were taking and would not be able to sell after a specified period, or if they were items that they did not want after their first inspection. I marked “donate,” thinking that this meant they would donate the items that they could not sell (as they made their pricing structure very confusing, stating a % of the price that they take and then give you, but making no indication of at what point this price is determined — say, after the sale takes place, or before the item goes on the rack). I definitely should have clarified, but thought that my next statement (below) made it quite clear what my expectations were. I gave them 2 bags stuffed full of items, and even specifically asked if they took designer items, to which the girl behind the counter replied “not typically.” I said in reply “ok, well just look through the items and after your evaluation let me know if you’ll take any.” She didn’t say anything different, so I looked through the store, and seeing absolutely nothing worth a dime, left. When they texted me that the clothes were ready to be sold, I went to the store to see what they wanted to purchase. They offered like $2 or something per item, and “got rid” of everything else, including my designer items. I asked them where they went. The girl behind the counter stated that everything marked as “donate” gets thrown in the back and discarded at the end of each day. I asked if the items were no longer in the building, to which she replied that they were not. Reviews are not my thing, but if I could warn anyone not to sell their clothes here, I would.

1 /5 K Harper: I remember years ago when they also had a location in Ybor as well as Kennedy Ave, and this location is clearly heading in the same direction. I am back in the area for unrelated reasons, and the 2nd of the other 2 locations has closed while I was gone, the first shortly before I left about 6 years ago. I dont know what you call a herd of lazy, emo teens, and lazy and emo are not related terms, just describing the 4 who clearly didnt want to be bothered with doing their job. They all haphazardly looked through my things. The initial offer was told to me as 5 items for $5.40. I say initial, because it had to be revised, why, you ask? Golly gee, I am sincerely so happy you did, because I looked through what they were taking, turns out it was 7 items. I pointed this out to them. The offer increased to $6.60. ironically, it was all kids jewelry too. Beyond the misstep of claiming it was less than it was, as I looked around the counter, and I had to pick up 19 pieces of jewelry that were mine and asked that 4 pieces that were on the employee side of the counter on the floor. Sadly I received nasty attitude in return. The grunting stopped, and looks of disdain remained after I pointed out that I wasnt donating and was open about that when I walked in. Translation, I wouldnt recommend leaving anything there unwatched as they would prefer it. No worries, I wont be back. Their percentage is the least in the Tampa Bay area, they are so far out of my way, and I am not a masochist of any type. Their store looked dirty. One customer came in and was letting her baby roam aimlessly unwatched around the store. I got poked a few times. Thats right, not once. I will give the benefit of the doubt that the customers arent as bad as the staff, but where theres smoke, theres fire.

5 /5 Constance Short: First time going in there and I will have to say that the review scared me away for a bit, but I finally made it in and I was so glad that I did. I found the most amazing beaded silk dress. I found a vintage polo collar dress. I found a Diana Fürstenberg wrapped dress score. There was even a Jessica McClintock that I had to put back regrettably, but they offered me quite a bit in trade And I’m a super happy customer. This place is much better than alternatives in the area. Just save yourself a trip and go here first

2 /5 Tayler Made: Visited recently and honestly it could be soo much better with small tweaks. Only a few of the racks are separated by size. Why? I can understand this at a thrift store but this is a more curated store? Every rack should be separated by sizes to make it easier for customers. As a plus size customer the only section I really wanted to look at was dresses because it was clearly separated. This is such an easy fix. Also they have cheap temu paper stickers and cheap hair accessories that could be easily replaced by real artists stickers or nicer accessories from local small business. The Temu stickers are so tacky and is stolen art. Kinda turned me off from coming back.

1 /5 Passiflora Fig: Cute selection and nice enough people working, but they only give you 15% of the money back. If you bring in doc marten boots they’ll give you $7.80 and sell them for $52. And that’s for an pricy item, for like 3 or 4 of my items I walked away with $4.30. Only sell here if you were just going to donate your clothing anyway, you’re better off going to label swap in Tampa. Edit: the people were also yelling loudly about some other shopper and sort of making fun of them but it didn’t seem super mean more like venting. But that isn’t really appropriate for on the floor.