Versona - Jacksonville (FL)

5 /5 Maddie Hyatt: This store was filled with so many good options! Janice was such a big help with the helping me look for a dress, her opinions and helping me tie on the dress! She’s great!

5 /5 J R: One of my favorite stores for classy, timeless pieces for work or formal occasions. It’s hard to find clothing that is made with natural fabrics, like cotton and linen. All of my clothes from Versona have stood the test of time.

1 /5 Taylor Chupp: Recently placed an order online because I live 45 minutes away from the nearest store. Wanted to try some things out, but ended up not loving the quality and/or fit of most items. I drove 45 minutes away to complete my return and the employee helping had no idea what she was doing. I was patient for 15 minutes while she leisurely entered in all the information, fumbled around with receipts, and while her and the other employees joked behind another employee’s back. I finally asked if anyone else knew how to process the return (she couldn’t figure out what receipts to give me among other things) and she told me she was new. Okay, that’s fine… but she was so incredibly rude! From that point forward it was a series of snide remarks and looks that could kill from the employee. Her name is Tina. I’ve literally never encountered such a rude person in customer service before. What’s worse is that neither of the other two employees there knew how to help her. How does a business stay open when their employees cannot process a simple return and on top of not knowing how to do their job, they are rude to the consumer?! Will never shop here again.

1 /5 Beth: I used to like this place. But a few months ago, I liked an item in the store and because a different size was not available they ordered it online for me and told me to pick it up from the store. I have been to the store 4 times already but each time they give me different reasons as to why the item is not delivered yet despite me receiving an email that it is delivered and ready for pick up. In the end, It was not worth my time so I told them I just need my money back but they wouldnt refund me. They tell me to come back at another day. Its been already 5 months smh.

5 /5 chari roderick: My 1st time shopping at this store.Shout out to “Olivia” for going above and beyond for me.She was very warm and friendly and made me feel welcome.I think the store is great and will definitely be back .