Latasha Carey Great Smile Dental is very professional and the staffs are nice and friendly. Dr. Donatelli and Marlina was fantastic and made my smile look like million dollar…. This was one of my favorite experiences I’ve had in life. I would recommend you drop your dentist and come to Great Smile Dental.
5 /5
Tammy Desjardins Before reading my story, I have never been treated so bad. They destroyed my bottom teeth. I went in with one cracked tooth lower front. They misled me they lied. They said it could not be fixed, the only way it could be fixed is if I were to allow them to pull six of my teeth. of course I said no way I said you can pull 2 teeth for a bridge.
Meanwhile, this girl comes in and pressures me into signing this bill that I hadn’t even had any work done on yet. They charged me for 2 cavities and a bridge. The bill was outrageous. It came to $12,000 but I told her I would look through the bill tonight. She said well if there is anything wrong with the bill we can fix it the next time we come in or they cannot pursue to fix my front tooth that day. Of course I wanted my tooth fixed, even if it was temporary.
The next time I came in, he numbed my lower teeth area. Not seeing and realizing what he was doing, he said he had to drill the other teeth next to it, so the bridge would fit not comfortable with that, but he seemed to be rushing me through in and out he came telling me my bottom teeth were too big for my mouth. still again, thinking am I an idiot or is he?
The next time I came in, they were going to fill the one cavity. I told her I did not have two cavities. She could not prove me wrong on the x-rays so they were to refund me for one cavity. This young tech comes in with this machine, telling me that he was going to draw my blood and use my plasma for the root to grow back. After he stuck my arm three different times, I realized he did not know what he was doing.The doctor came in to numbed my lower back tooth and left so it could turn numb as he came back in an Pursued drilling my tooth he on the top tooth that had not even been numb, and I stopped him. He covered up by saying oh he was just leveling the top out.
I came in for another appointment. This was to have my new bridge put in as he was putting it in. He said you better like this cause I’m not taking it out. I thought that was rude. When I got home that night I looked and I realized that the bridge was crooked in the two on my right side of my teeth were showing underneath. It is now sensitive and gets food stuck there. I called before I went in to get my teeth cleaned and asked to see the doctor. They said it wouldn’t be a problem. I asked to see the doctor when I got there. She said OK after you have your teeth clean The young tech did not know what he was doing. I had to keep telling him that there were more sharp areas from the bridge. I decided to record because I was so uncomfortable the last three times I was in there. The nurse argued with me telling me that the doctor was too busy to come in and see me. I said he’s too busy to come in and see what he screwed up in my mouth and what a shitty job he did. so I asked to see the other Doctor to come in. She said she couldn’t come in she was too busy. I do believe they know exactly what they’ve done and they don’t wanna fix it, and I don’t want them to fix it. I want my money back so I can go get my teeth fixed properly.
I will be getting an attorney.
Tammy
1 /5
Jo-Ann Dalessio Ive been a patient of Great Smile Dental for many years and have had many procedures by skilled dentists. Recently, I had Dr. Delgado and her technician, Pedro who were excellent! Dr. Delgado explained the procedure to me and treated me in a gentle way. She is a perfectionist and wouldn’t give up until my procedure was done accurately! Pedro provided a calming atmosphere while addressing some questions I had. I highly recommend Dr. Delgado and Pedro as they are a great asset to Great Smile Dental!
Jo-Ann Dalessio
5 /5