19 Best Insurance Services in Hialeah, FL

Lilly Lafont I have been insuring my business, houses, cars and boats with Batista insurance for over 10 years and they have always personably assisted me with all my questions and issues without hesitation. I trust them with insuring all my assets and I know I am in good hands with them. They have never let me down. Thank you for all your years of loyalty and outstanding service.

Jules Vallez Honestly, the absolute best customer service out of any insurance company I’ve ever used! You know exactly what you’re getting when you get it; very personalized and tailored to your needs. I would recommend them to anyone in the market - no doubt about it.

Cruz Javier Garcia Failla Amber helped me, gave me great advice, and got me a great insurance price. Highly recommended.

Luis Rivera Excellent service with spectacular quality and the best insurance quote.

fernando perez The lady is very nice and professional. She speaks both spanish and english. Very helpful!

Roxana Hernandez They are very professional and kind. They work 24/7 to their ability.

Luis Lorenzo What a bad service. After telling them I need coverage for a boat that’s $185.000 they told me yea that’s no problem they did coverage for only $10,000 that’s insane. Called numerous times to speak to a manager oh yea he will call you in 15 minutes 5 days after no call. Stay away from here it’s all a big scam.

Rosemary Diaz Awesome, very professional staff especially aurama Romero who has customer service skills and very sweet person.

Julio Almaguer I have been doing my insurance for both personal and business with Aime and Janet since day one. They had always been very helpful and providing me with the best prices on the market. Every time I Call the office they answer right away with the right attitude and ready to help! I highly recommend the office and the staff working there.

Sharena Clarke Jane is nothing short of amazing! I initially contacted her over a month ago to cancel an existing policy and request a refund. She replied promptly, and the paperwork was completed and submitted within two hours of reaching out. The insurance company estimated a timeline of 7–10 business days for processing the refund. However, 15 days later, I still hadn’t received it. Upon contacting the insurance company myself, I learned that the document I had submitted was not in the correct format (I sent a photo, but they required it to be scanned). I reached out to Jane again, and she quickly resubmitted the document in the correct format, confirmed receipt, and even shared a copy of her chat with the agent, who assured us it would take another 3–5 business days. Unfortunately, 12 business days later, there was still no refund. Frustrated, I contacted the insurance company again, only to be told they had no record of a refund request and that I needed to go through my agent. At this point, I was livid. I reached out to Jane before 9 a.m., asking if she could join a conference call. To my surprise, she answered immediately. I explained the situation to her, and without hesitation, she agreed to join the call. After transferring to another representative, we were informed that they now needed a DocuSign certification of my signature—something no company typically requests. Even after that, they questioned why I had an additional last name, requiring yet another set of documents. Through all of this, Jane was patient, professional, and proactive. She remained fully committed to resolving the issue, never once showing frustration or irritation, despite the excessive and bureaucratic hurdles. We are now in the final waiting period, and I’m confident the matter will soon be resolved. If more documentation is required, I know Jane will be there to assist. She truly operates with her clients best interests at heart. I cannot recommend her highly enough!

Noam Gaiero Joanna is my go to for any of my insurance needs. She goes out of her way to get me the best rates possible and makes sure I’m always taken care of. She’s quick to respond, extremely polite and an all around amazing person to do business with. I couldn’t recommend her more and if there was a 10 star option I would have chose it.

Miguelina Minnittee Wonderful professional service. My agent Flor has always worked hard to find the best deals for my family and I. I definitely recommend this Del Toro office.

Joanna Alfaro Everyone is always so attentive. Feels like family.

Josue Ulloa Fast and reliable

Jose Gomez If I could give them ZERO stars I would. Ivette was really nice and easy to work with. Until the cost of my insurance went up and I asked them to cancel my policy. Thats when Frank came into the picture. Frank was extremely rude and very unhelpful. Frank enjoys hanging up on people and arguing about things he never said. Frank doesnt even have the gumption to pick up the phone after he hangs up on you. Its been almost 3 months since I cancelled my policy with them and they have not refunded me. I had to call my mortgage company to cancel the payment. I would not recommend this insurance company to anyone.

Alumax Iron Work Frank, Ivette & Rosita are great people. I have been using them for over 10 years and they always help me with what I need. I am glad I met them while having my business across the street from them and after moving to a new location I would not even consider going somewhere else.

Aida Maldonado The staff is very friendly and they make you feel comfortable and welcomed. They also work with you to find the best affordable insurance for you. They take their time with you and not rush you so they can go on to the customer. Ive been to other agents and they do not provide the same customer service. I changed to them after seeing how they worked with my 84 year old mother. The warm and caring service they gave her. I received the same level of service as she did. I highly recommend this insurance agent.

Jorge Canas Easy, fast, great service and good price!

Mary Luis is an awesome representative of direct auto insurance. He deserves an promotion for his extensive knowledge and excellent job skills. The service was quick and easy and he made it comfortable to talk to through process thanks !

Chatter Hamilton Young Mike is awesome. He’s very professional and more than helpful. I like that he is knowledgeable and resourceful. I recommend you call and ask for Mike so he can navigate you in the right direction.

annette oconnor The insurance agent was very helpful I was able to receive a reasonable price on my insurance. Monthly payment was excellent. They were kind and very courteous and they had chairs there if you needed to wait.

Juan Carlos Valdes Great communication with Estrella Insurance and honestly enjoyed their attention and support for helping me acquire my car insurance. Thank you again!

Nancy Alteme Marcos helped me find a better quote In a professional and timely manner and very patient. Awesome job!

MARITERE MADAN Mayte is amazing. After shopping around the area, she finally found me the best price I could imagine. I wouldnt hesitate for a second to recommend her to my friends. Excellent service. Thanks

Jonathan Gonzalez Very nice people, they were also a great help and got me a much better quote for my car insurance. I definitely recommend them!

Pac-Man They have helped me for many years not just me but my whole family. I would definitely recommend everyone to get the best quotes and outstanding customer service. Thank you keep up the great work

Dayli Dilme I have had an excellent experience with this Insurance Company From the start, their team has been professional, helpful, and attentive to my needs. The process of selecting a policy was straightforward, with clear explanations and guidance to ensure I made the best decision for my situation. the best insurance agent Zoraida Andrade

Roberto Benitez This office always goes the extra mile to help me. So happy I have recommended some friends. They also have told me how the staff went over and beyond and helped them.

Luar López de la Osa I’m very pleased with the service I received while setting up my car insurance. The entire process was managed with great care. Daymi went the extra mile to ensure I had the right coverage and took the time to explain everything clearly. Her professionalism and warm demeanor truly stood out. Thank you for making the experience so seamless.

Yanisleidys Atao Thank you for your excellent service! My insurance agent was incredibly helpful, professional, and easy to work with. I truly appreciate how smoothly everything went, how quickly she answered my questions, and how clearly she explained everything. Your outstanding customer service made the entire experience even better. Keep up the great work!

Marquetta Ellis Emmanuel is a kind and sweet agent. He really knows how to treat clients, with respect and dignity

Devin Taylor Ive had a great experience with this company and Emmanuel specifically helped me out greatly when I was in need of new insurance. I thought I was going to have to do all the searching myself but he came through with a new policy in a short amount of time and took care of it all for me. Im a single mom and do not have much time to myself at all so this was incredibly helpful to me and I hope to continue to do business with them. Very prompt, friendly and willing to help find the best deal for you.

Donald Economy Never had a problem with them very helpful. The ladies are very nice

Eli B Best Insurance agency with very nice ppl in Hialeah. Feels like Family.

Destiny Gonzalez Jany was excellent and very patient. She helped me through the whole process. Jany is great thank you❤️

Deborath Santana I have been getting my insurance through Bortec Insurance company for years now. I recommend them to anyone looking for a new policy. They are very helpful & very well trained and very friendly.

odalys carbonell Reliable and Trustworthy Insurance Company! I’ve been using Diamond Insurance for both my auto and home insurance, and I couldn’t be happier with their service. The staff is always professional, patient, and extremely helpful in explaining coverage options and finding the best policies for my needs. They made bundling my home and auto insurance simple and cost-effective, saving me both time and money. Any time I’ve had a question or needed assistance, they’ve responded quickly and taken care of everything smoothly. I highly recommend Dayami and Diamond Insurance to anyone looking for dependable coverage and top-notch customer service.

Jennifer Great service and affordable rates! Dayami is great and very professional, explained everything clearly, and helped me find the best coverage for my car. Highly recommend for anyone looking for reliable car insurance or any other insurance !!