3 /5 Mandy Rivera: I think there’s new management now, as none of the same people I dealt with before were present when I decided to sell some jewelry. In the past, the pricing was very transparent and different prices were provided for 10k and 14k gold. I was always told the trading price for gold and the weight of my items. However, when I recently sold my gold it was all lumped together and the pricing was not nearly as transparent as my experiences with the older gentlemen I typically worked with. I don’t think I’d return, which is disappointing because I’ve sold many items here over the years.