Crunch Fitness - Lakewood Ranch - Bradenton (FL)

3 /5 Jamal Lally: I attend the gym regularly and pay for 5 memberships. I spoke with management about downgrading because we don’t frequent 3 gyms anymore. I filed the necessary paperwork and waited the required two weeks. I have paid the $20 fee one by one the change from $40 to $10 a month. corporate BS but i get it. Today I changed the last membership and THEY CHARGED $35 for the month we were just about to pay. Just petty business for a family of 5 regular customers of several years!!! I had to draw serious complaint to have the $20 downgrade fee waived - let’s do better Crunch. Great staff by the way!!!!! I love the gym itself!

5 /5 Laidback L: Crunch Fitness has exceeded every expectation! From the moment I walked in, I was greeted with positive energy and professionalism. Jonas went above and beyond — not only is he an incredible person, but he genuinely cares about helping members reach their goals. He took the time to show me around, answer every question, and make sure I felt welcome and confident using the equipment. The rest of the staff is just as friendly and helpful — always ready with a smile, quick assistance, or a word of encouragement. The gym itself is spotless, spacious, and filled with top-quality machines and amenities. Whether you’re into lifting, cardio, or group classes, there’s something here for everyone. You can tell Crunch really takes pride in creating a motivating and inclusive atmosphere. It’s easily the best gym experience I’ve had — all thanks to the great people who work there. Highly recommend!

5 /5 Tammie Cunningham: I recently joined Crunch and due to some initial membership woes, I was offered an hour of personal training. I was scheduled with a trainer, but I had to cancel due to a personal matter. This week I was experiencing some pretty bad lower back pain, so I went to Crunch to use the massage chair. While waiting for one the of the chairs to open up I was approached by Jordan. He asked what brought me in and I told him about my back pain. He asked if I was willing to let him stretch me; I agreed. All I can say is when I stepped off that table I felt NO PAIN. All I could do was laugh. Jordan is AMAZING!! He’s kind, professional, helpful and he knows what he’s doing. I haven’t felt this good in over 10 years. Thank you Jordan!!

1 /5 Apple G: If you enjoy deceit, being lied to, and feeling like a walking dollar sign instead of a member — Crunch Fitness Lakewood Ranch might just be the perfect place for you. My mother and I signed up during their “special” — 5 cents for the rest of the month. I even clarified it multiple times because I already had another gym membership I needed to cancel first. Everything sounded great… until five days later when both of us were charged full price. I contacted the gym immediately, and that’s when the real circus began. No call backs. No follow-ups. I had to chase THEM down just to get basic communication. After weeks of reaching out, I finally spoke with the manager and assistant manager — both promised they’d help fix the situation. Spoiler alert: they never did. After 2.5 months of back-and-forth, being ignored, and going in circles, I finally went in person only to be told there was “nothing they could do.” On top of that, they still charged me a $65 “annual fee” just to cancel. The entire experience felt deceptive, unprofessional, and honestly just shady. Zero accountability. Zero communication. Zero customer care. I’ve never dealt with a business so quick to take your money but completely unwilling to fix their own mistake. If you value honesty and good service — look elsewhere.

5 /5 Adina Bratz: I love this gym and the Parish Crunch (a separate survey). Great staff like Nancy at the front (including all the others I get to talk with) and my many group class instructors like Dasha, Sylvia, Tish, Hayley and the many other instructors that sub or I haven’t had a chance to take class with. Hayley is my trainer and she is great to work with. It is a clean and friendly atmosphere.