Fiesta Auto Insurance & Tax Service - Orlando (FL)

1 /5 Osvaldo Gutierrez: I had a very disappointing experience with Fiesta Auto Insurance . Unfortunately, some of the staff, particularly the ladies I interacted with, were unprofessional dismissive and extremely rude . They seemed more interested in chatting among themselves than addressing my concerns. It took multiple attempts to get a clear answers, to no avail, and I felt like I wasn’t taken seriously throughout the process. Professionalism and customer service are crucial in the insurance industry, and this experience left me questioning the company’s priorities. I would recommend management invest in better training to improve communication and service standards. I am upset and frustrated with how poorly this was handled, and I expected much better from a professional in the insurance industry. This experience has made me seriously reconsider continuing with this company. I hope they address these issues and improve their standards of service.

5 /5 Patra Kay Gordon: Very great same day effect service. Mibeth worked with me to get me the best rate possible. Thanks so much

1 /5 Kp: If I could give this place 0 stars I would. They have the worst communication in the world they pick up the phone and hang up all the time! Everybody in the office acts as if they are so busy and they do not have enough time to spend on each individual customer , it’s always very unorganized and most importantly if they can not understand English they should not accept English speaking customers. Today I went to make my payment and they took my card information then placed me on hold and hung up AGAIN after already taking my card information very rude and very very unprofessional.

5 /5 Jolicianne Francois: Excellent services better rates really good price ask for Mibeth Gomez

5 /5 Raymond Alvarado: The service was great Ms, Kelly was very helpful I recommend ppl to go there for insurance they are very helpful thank you for the great service... I appreciate it