1 /5 Joyce Eggert: I have been with Flowers and Yates for years. The last few years the quality of the company has depleted. Every time I called or emailed about the increase and asked for options, the newest agent I was assigned to would lower the quality of my policy. Needless to say I went with another company, my policy was increased and the premiums significantly reduced. When an agent will not help you, remember to shop around, thankfully I did.