5 /5 Kyn Star: Charles handled the case concisely and with prestigious expertise. He openly communicated and left no room for misunderstandings, we had weekly meetings over all the underlying topics at hand and overall I received the care medically financially and emotionally in an adequate manner that has allowed me to walk away from this situation with confidence. God forbid I ever experience another vehicular collision I at least can rest in knowing who would have my back 10/10