1 /5 MoonlitVoz: Terrible Experience – Stay Away!
I had an extremely disappointing experience with this company. I brought in a gold necklace and a watch for service, and they completely mishandled both items. They switched out pieces of my gold necklace without telling me and returned it in a different condition than I left it. On top of that, they broke my watch during the process.
When I confronted them about the issues, they refused to take responsibility. They offered no refund or compensation for the necklace, and were rude and dismissive when I asked for a resolution. I expected professionalism and honesty, but got the complete opposite.
I do not recommend this business to anyone. If you value your jewelry and want fair treatment, take your items elsewhere!