5 /5 ZeeZee E: First impressions really are everything! When I first arrived and walked in the doors, I was immediately greeted and they were beyond helpful with all of my questions that I had regarding my jewelry repair. I dropped off an earring, bracelet and two rings that I needed repaired. I am one of those people that get extremely nervous when leaving my jewelry at a new place but after the amazing interaction that I had, I felt at ease and that’s all because of the exceptional customer service that I received. That day the jeweler was not working so, they had to call me another day to discuss pricing and what can be done regarding the repairs. I felt like I was contacted within a timely manner as well as the jewelry repair was also completed in a timely manner. They were unfortunately not able to repair one of my really really old rings (which wasn’t real silver so definitely understandable), but they went out of their way to provide me other options on how to get it repaired which that is some thing I greatly appreciate because it shows that they are willing to go above and beyond for their customers. I will not only be returning to have them repair and clean more jewelry, but also to shop because they have some amazing jewelry for sale. Furthermore, I will definitely be recommending them to all my family and friends. I am so proud to say that I have finally found my go to jeweler!! Thank you all again for the amazing service you provided!