Planet Fitness - Clearwater (FL)

1 /5 D Smith: Their AC hasnt been working properly for a while now. This is unacceptable especially in this FL heat and how humid it gets. Its to the point where there is literally mold growing on the ceiling. Specifically in the 30 min express workout area that my friend & I had noticed. Probably other places as well but the high ceiling is painted black so you cant see it if it is up there. Otherwise they have newer equipment and its kept pretty clean. Except the bathroom floors can be pretty slippery sometimes which is dangerous. Not sure what theyre using on the floors for that to happen. Please fix your AC & mold issues before people start getting sick. ** AC STILL not working in FL summer humidity. Unacceptable. I will be canceling since I cant even finish a workout here cause its too hot & humid INSIDE. If I wanted to workout in this climate Id do it outside**

5 /5 Kay: Best PF Location in Pinellas County. Lots of free weights, machines, cables and they added some hammer strength machines and updated all the Black Card Spa hydromassage beds/chairs + they offer cryotherapy chairs. Highly recommend

1 /5 Corrie Valdez: Ive had nothing but problems.with my membership here. Yesterday I went to work out, and they tell me I canceled my membership, which i did not. I would know if I canceled my own membership..why would I have went to work out, if I canceled my membership? I JUST paid the $60 annual fee. Now they told me I had to rejoin, and they would need another $60 annual fee in 2 months? They are scammers! Ill never join another PF! This is a NASTY NASTY place! Amped and Crunch are $10 a month, and A LOT nicer!

1 /5 Carla Richardson: This review needs to be zero stars!!! I cancelled my Membership *IN PERSON* per their BS in person cancellation policy in June. JUNE 2025. Paid the balance due and was done- until November where they have fraudulently charged my card on 5 separate occasions. $41.80 has been charged weekly for the past 3 weeks and an additional $26 charged twice. I’ve called and spoken to multiple people who offer absolutely no help and can’t / won’t explain- There is no way to remove bank or card information from account- no corporate customer service billing number - no GM or *higher ups* to speak to- so now I’m forced to close my own bank account while disputing the charges. This whole situation is outrageous and honestly their business practices are beyond deceitful and deceptive.

2 /5 Alen Colllins: I’ve been a longtime Black Card member at Planet Fitness in Pinellas Park, and overall I’ve appreciated the facility and the service over the years. Many of the staff members are great — professional, friendly, and consistent in making sure members feel welcome. The gym itself is generally clean and maintained well, and I mainly enjoy using the massage chairs, tanning, and similar amenities. That said, I’ve also noticed a mixed level of customer service among the staff. Some go above and beyond, while others seem selective in how they treat people. For example, on more than one occasion I’ve been left waiting at the counter while a staff member prioritized taking out the trash, even though it was clear I was waiting to check in for a service. At times, I’ve also felt the process for using amenities like massage chairs or tanning was made unnecessarily difficult, despite being a Black Card member for many years — and even having encouraged my family to join in the past. Another challenge is the atmosphere of the facility. The darker walls and low lighting make the space feel a bit dull and heavy, compared to other gyms in the area. Over time, I’ve joined a couple of other gyms as well — one with a pool, and another with better equipment and a brighter environment. Those features give me more variety and a more motivating workout setting. In short, Planet Fitness Pinellas Park still offers good value and certain conveniences, but I do think the environment and consistency of customer service could be improved to make it a place where members feel truly welcomed and energized