1 /5 Whitney Lansford: Deposited a very large check only to be told there will be a hold BUT, I’d be able to use $225 until the check clears. That was a lie. I haven’t been able to access any of the money. When I called to find out when my check would clear, Morgan/ Megan whatever her name is was incredibly rude and unprofessional to me. If I would have not been lied to and told I’d be able to access some of the money- I would have taken my check to another bank. Be mindful before depositing a large amount into this bank! You might not be able to touch your money for weeks but, you’ll be lied to and told you can. I’m giving this a 3 star rating though because of how kind and helpful Darlene up there is. It doesn’t take much to be kind to people who are struggling. I have the right to ask about MY money without attitude. This is MY money- not a loan. Unacceptable.
