1 /5 Laura Casselman: After a decade of doing business with this company, our agent retired and Chris took over. Since Chris couldnt understand how our business works (and it isnt hard) he simply stopped responding to me, allowing our insurance to lapse. I left voicemails, sent emails which bounced (because rather Chris working to understand our business, he simply blocked my emails.) Do not trust your business here, as Chris is incompetent, and unprofessional.