5 /5 Justin Bateman: Went into the store looking for a ring to match my wife’s current ring in terms of style, color, etc. Richard sat down with us and went over options and gave us feedback. Richard was an extremely professional individual and I felt he really gave us his fullest attention from when we walked into the store until we left. My wife casually mentioned that her current ring was dirty and he was quick to offer cleaning it. Overall… fantastic experience.