Best 12 MD and Hospital near St. Augustine, FL (Part 4)

Angel Roebuck I am an Insurance agent, and my member scheduled an appointment, gave all her insurance info, office staff said they accepted her insurance, had her come in and saw her, just to bill her $300 on her third visit. She liked the Doctor, but the office staff is incompetent and rude. If they did not accept her insurance, why would they see her, just to try to bill her $300 on her follow up visits. They scheduled a phone call to try to i guess apologize, but then never even did that. If they do not accept someone insurance, they need to tell the member that so they can go somewhere else.

Jennifer Ridenour Rude staff. Tried to make an appointment no answer for weeks no call back. Went in office super rude and said dr is new which is a lie…. She was arguing about not answering the phone. And I said I guess reviews are true then. Office lady said then why are you here. I said bc of insurance

dylan wilson Dont go here. Unfortunately, I tried to give them a chance for years as my primary care. But they are consistently unprofessional to deal with and do a horrible job with their diagnosis. It doesnt seem to matter which doctor you see. They are quite happy with the satus quo as you can see from other reviews. It doesnt matter if you come early to your appointment. You can expect to wait well over 30 minutes. Today was the final straw. No one else was in the office waiting room. I came in early for my 12:15pm appointment at 12:09pm. I waited for 25 minutes and asked the lady in the window when i could expect to be taken into the back. She told me she would find out and never came back. I waited another 15 minutes with no contact, I had to ask someone else as the other lady never returned and was told that in another 10 to 15 minutes and they might be ready to bring me back or I could just reschedule. Mind you, they will make you wait again in the backroom before the doctor will come in. What a joke. I was told they take so long because something along the lines of the Drs do such quality work they take their time. Id say it was more likely they were enjoying their lunches instead.

Bertie Russell We have been very satisfied with the care that Dr. Connors office and associates have provided for my husband and would like to mention Miss Savannah, in particular. She goes above and beyond in tending to her doctors patients with her kindness, care and consideration. She is very sweet and a definite asset to his practice.

Niksuniverse80 I just have to give one star because the people who answer the phone are so RUDE and unprofessional. The actual nurse practitioner wasnt too bad herself. But the phone reps give the office a terrible impression.

John Dunbar After trying to get thru the switchboard to speak with a medical Dr I gave up in frustration. I’m still waiting for their promised call back. A long time patient oh Dr George.

Norbert Tuseo Good reputation, ample parking

Frances Wills-Jarriel I am shocked my original review is no longer found on here! this place is a joke, all they want to do is prescribe zoloft. youre sick, zoloft, hurt shoulder, zoloft panic attacks, zoloft. not sure if they are getting kick backs from the pharm co but in the 15 years I went here, I was prescribed zoloft at least 7 times and everytime i said im not depressed, i have a great life i dont need zoloft, but thats all they ever offered me. I have moved thank goodness.

LG I always had a great healthcare experience at Anastasia Family Care. Brooke was fantastic. Ive since moved to a different city, but if I was to return to St. Augustine, I would trust Anastasia in a second.

Elisa L Terrible experience. I went to have a first appt with Dr. Ana but I chose to not have the appt because the lady at the front desk was very rude. Also, as a self pay I asked for a good faith estimate for the total expected cost and she refused to provide it.

C * My interaction with this "doctor" is the same as previous reviewers. He is dismissive, insulting, rude, and unengaged with patients. Horrible human being. Now I have received "balance billing" for his "services." Although UF Health St Johns is IN network, Dr. Timothy M. Ward is NOT. What a joke. I believe this guy is a menace to patients who arrive to the ER in extremis. Looks like they are staffing St. Augustine with the last-tier staff from UF Jacksonville. Beware.

Marci Fuller My husbands experience with this “doctor” Was same as the other reviews. Horrible bedside manner. Rude, flippant, and uninformative. My husband was also in horrible pain but the doc would not prescribe any pain meds. Even the nurses said he was horrible! Then the next ER doc came on duty and gave him pain meds right away. Just turn around and run from this guy.