Best 15 MD and Hospital near Gainesville, FL (Part 4)

RHONDA KEENAN Ill start by saying, the staff is very nice. They dealt with this anxious,tired mother very well. They seem to be a bit disorganized though. Lack of communication maybe? It took alot longer than it should have for my sons broken arm to be fixed. They did manage his pain as best as they could. But had it been fixed sooner, he wouldnt have required so much pain meds. And Im sure the bill we will recieve would have been cheaper too. We were there for 10 1/2 hours, overnight. 8 1/2 hrs til his arm was finally set back in place. Thats not including the 5 hrs we sat at the er in Starke before being transferred here. So 14 hrs total before his arm was set and put in a cast. Thats unacceptable. Staying overnight is awful. The fold up chairs are very uncomfortable. Being a peds unit youd think they would have somewhere for the parents to sleep (like those recliners in labor and delivery) I slept on the floor with my head on the chair. My husband didnt sleep. The nurses and Drs attitudes did help make it more bearable though. Again, they were excellent in that regard. The 2nd Ortho Dr that came, in was the one who had his stuff together. He got everything rolling and done very quickly.

Erica Deese I brought my 5 month old baby in for vomiting, diarrhea, fever as recommended by our pediatrician. The receptionists were kind and prompt. We were triaged within 5 minutes. The triage nurse was very caring and let me know that if I had any concerns while in the lobby that I can bring back to be triaged again immediately. I was in a room within 20-30 minutes and saw a nurse (Darby), a 4th year med student, and the attending doctor (Dr. Patel) almost immediately. All were wonderful! All were patient with my fussy baby and attentive. They all checked on us very frequently and truly acted like they cared. We were only there about 2.5 hours and most of the waiting was monitoring my baby to see how she responded to the medications. I have no complaints and I am so happy that we have a trusted pediatric ER so close by!

Brandi B Dr. Monsour and Dr. Yale are the best! Ive been to see them with lots of questions and issues, and they take the time to explain their diagnoses and courses of treatment thoroughly. They have accommodated me when I unexpectedly ran late, staying way past quitting time. Ive been very impressed by and happy with the whole UF Health system!

Carmen G ARNP Vera Eugenia Brecken-Marquis is an amazing caring young woman. Thank you.

Patrick Weir These people are nasty and the most unhelpful group I’ve ever worked with. Every person I talk to speaks to me like they’re doing a favor to me to check on the status of something. Government at work at it’s finest!

LM PS It just ask depends. Sometimes service is great. Other times it is awful. What is the worst is when VA employees call patients from their personal cell phone. Apparently VA had no issues when VA staff take patient info out of the office for personal reasons.

Boston Leemyers I called to let them know a life saving medication that they prescribed me could not be filled by any pharmacy. They refused to send a note to the doctor so they were aware to stop prescribing this medication unless you are intentionally setting patients up for failure. The nurse said it was my problem not hers & hung up the phone on me mid sentence. Do not waste your time with a facility that only wants your money and has no desire to help you. s

Jay Brown So I found out my friend was here so I tried calling the hospital to check on him to see how he was doing and what was going on. But when I spoken to an older lady on the phone she said I can’t tell any information on any patients that’s here unless I’m on the emergency contact lists. So then finally after two days luckily his mom got him out and found I was on the lists. They just didn’t want to do there job. They were extremely unprofessional, lazy, dishonest people. Don’t ever come and you got to fight tooth and nail just to find out information

Qydru Harper-Brunson Dr.Hood, Nurse Aira, Nurse Laurel in Shands Hospital ER are very kind and compassionate. I was feeling very left out when it came to my own care but they made sure to inform me on everything. Doctor Hood was my admitting doctor and he is very kind and thorough. Nurse Aira was my admitting nurse and she extremely thoughtful, kind, and fast sometimes too fast and that is not to say in a negative way but it can be overwhelming but other than that shes a great nurse. Nurse Laurel is so kind and very sweet, She made sure to feed me and communicated well with the doctors about me being frustrated due to not being informed. Other than that all the other staff and medical professionals seemed great but I didnt have enough interaction with them to actually tell.

Joe Epic Came here with a patient from my facility. We were put in the hallway and forgotten about. Nurse did not do rounds at all. Made no attempt to explain what was going on. Waited over 20 hours for a room. I watched as a patient on the otherside of the hall got up multiple times by himself because no one would help him. Still connected to him pulse ox, BP cuff and tele. He would keep walking till it would get ripped off. Place is a mess.