3 /5 Susan Hucks: My 50 year old husband has been in critical condition and has been in the hospital for a week with a cancer diagnosis after a 10 hour surgery. I’ve been at his side every second. Tonight, I decided to venture out for dinner and a drink after a stressful week. I decided on this restaurant for its convenience. This was not the atmosphere that I was expecting at all. I do not expect for anyone to feel sorry for me or to be at my beck and call. That’s not me. However, I waited a long time for a waitress to show up to my table where I sat alone. There were two tables behind me that seemed to be partying. In fact, the entire restaurant seemed to be 100% bar atmosphere. I felt like I was in the middle of a bar in Savannah (where I’m from). This is a hospital. While I greatly appreciate the change in atmosphere from the typical hospital restaurant, I don’t appreciate the attitude or service that I received, ESPECIALLY considering this restaurant is in s hospital. If you want the atmosphere that you’re currently portraying, then open a venue on the beach. This isn’t the time or place for rudeness and lack of compassion. My waitress was so short and abrupt with me when I could have really used a smile. I smiled at her, and I was completely pleasant. I didn’t have the energy to be otherwise. I would have been okay with this attitude anywhere else. No problem. When you’re in this setting, it doesn’t take a lot of effort to lend a smile and a sweet word. I got neither of these. In fact, I felt ignored and rudely approached. The hostess and the food was this restaurant’s saving grace. Thank you for that b/c the rest of my week will consist of protein bars. Just keep in mind where you are, and keep in mind that not everyone is coming to have a “good” time. Many of us just want a hot meal, a break, and a smile. Training your staff accordingly.