1 /5 Jennifer B: I’m originally from this area but had never visited this restaurant until I was in town for business. Based on the positive reviews, I decided to give it a try despite my initial reservations about the dated atmosphere.
Upon entering, my first impression was that it resembled a run-down Bob Evans - worn tables and chairs, minimal decor, and an elderly crowd. However, we decided to stay based on the reviews we’d read online.
Unfortunately, the experience went downhill from there.
The appetizer we ordered tasted off, so we returned it - something I rarely do, but it was cheese and spinach dip.I asked if there was blue cheese in it, they said no and said the server said he believed the batch of it made had rotten cheese today, stating it came made all together daily and it smells off today.
I then ordered a pasta dish specifically without chicken. It arrived with chicken throughout, which was problematic as I don’t eat chicken. When our server finally returned to the table after a long delay, I mentioned the error. His solution was to have the kitchen “pick it all out” for me.
Since that’s what they were going to do anyway, I picked out the chicken myself - which made up nearly half the dish.
I attempted to speak with a manager but was told she wasn’t available. Two hours later, I called back to discuss the situation (as I had ordered DoorDash since I couldn’t finish my meal and wasn’t offered an alternative). I was again told the owner wasn’t available and was questioned about why I was calling. When I explained I wanted to provide feedback about customer service issues, I was simply told she wouldn’t come to the phone, she was in and out and it was late and she was doing other things
We spent over $100 on two house wines and food that neither of us ate. We received no resolution, no manager interaction, and no attempt to make things right.
Between the subpar food quality, poor service, unwelcoming atmosphere (no pictures, no decor, worn furniture), and dismissive staff, I cannot recommend this restaurant.​​​​​​​​​​​​​​​​
I ate McDonald’s from the hotel room and I was more impressed .