Zaxbys Chicken Fingers & Buffalo Wings - Macclenny (FL)

2 /5 Amberly Douglas: So annoying lately every time I go to Zaxbys in Macclenny something gets left out of my order. Tonight an entire meal was left out. I didn’t realize until I got home. Come on do better. I normally check before I leave but it has been a day so I forgot. When I try and call to get a refund or credit the phone just rings and then hangs up after like a minute. Please just refund my money. Also train employees to pay more attention. The young kids were in the drive thru line giggling and laughing not even paying attention to my order.

1 /5 roy p: 11/9 6:15PM Letter to management: My door dash client ordered one JAX meal @ 545. Arrived by 6:05 to pick up. Her order sat at the order window for an additional 20 minutes. During this time, 3 families entered, waited to have their order taken. All 3 families walked out after being ignored at the counter. One woman had to yell at a worker to get their attention and asked “Is the counter open tonight for orders?”. I asked about my delivery and was told “we need to make cookies” yet the worker didn’t bother to either make the cookies or ask for someone to help. I ended up calling my patron to convince her to let me bring her order without the single cookie. By that time it was 6:45. An hour after the order was placed. Whoever was the manager 11/9/25 at 6PM, they could use additional leadership training or a PIP. The amount of workers just ignoring customers, not actively working towards orders, or generally contributing nothing was surprising. It affected my ability to make money or serve my delivery patrons. Please do something about this.

3 /5 Cindy Linsley: Did an online order, inside pickup so I never interacted with the staff. I ordered the traditional wings for the first time ever because I had a coupon, thought Id give them a shot. Absolutely horrible. I have never had such rubbery wings in my life.

5 /5 SylvieonPiggyFan29YT: Absolutely delicious. I love the food here. It’s so good. They have some damn good

2 /5 Michael: Food was good but the employees be too focused on talking with each other and not serving the customers. They was out of everything on the freestyle fountain but decided to mess with it like 20 mins after . Yall should have the drink fountain ready before opening not mess with it when people trying to get they drinks