Advanced Endodontics - Winter Park (FL)

1 /5 Davey Jay: I took my son for an initial evaluation and waited two hours for his appointment with Dr Chen. I asked a couple of times how long it would be as he had a lesson scheduled for 2.5 hours after his appointment time, which he wound up missing due to how long we sat around. When we went back to the exam room, it was dirty. They tried to take x-rays of his teeth, but the equipment was too large for his mouth, which hurt and made him gag. We left before ever seeing the doctor. They apologized and we were told there would be no charge for the visit, yet they billed my insurance anyway, including for the evaluation by the doctor he never saw. Overall, pretty terrible. Also, note that if you are having a procedure done, it is visible by others walking to their exam rooms as the rooms have no doors. There are large monitors on the walls which face the hallway, so I was able to see the oral surgery of the gentleman who was called back before we were.

5 /5 Melissa: My son recently had a root canal done at this office after years of recurring issues with an abscess that wouldn’t fully resolve. From the moment we walked in, the experience was exceptional. The office itself is immaculate and calming making it obvious that the staff truly go out of their way to make patients feel cared for. A special shout-out to Nikki for making my kiddo feel comfortable ♡ as he was offered a blanket during the procedure. Those small, thoughtful touches speak volumes about how much they care about patient experience. My son walked away not only relieved, but genuinely grateful...something I never thought I’d say after a root canal! We’re so thankful to have been referred to Dr. Garcia. The level of professionalism, compassion, and attention to detail was remarkable. Highly, highly recommend.

5 /5 Zena Perez: I highly recommend Advanced Endodontics. I am a repeat patient who needed a root canal. The staff was very caring and professional. Dr J Garcia was great. She did a thorough examination to make sure I needed a root canal and was not cheap with administering pain medication. She explained all the steps that were necessary for the procedure and answered all questions. The procedure was successful.

5 /5 Valerie Feldman: Had to go in for my first ever Root Canal. Very nervous about it. Was warmly greeted by Kelly, Ashia assisted Dr Martinez, both friendly, very professional and continually checked on how I was feeling, keeping my pain to a minimum. Positive experience overall and have great confidence in Dr Martinez and her staff. Highly recommend them.

5 /5 Craig Ashwood: Absolutely the best possible experience under the circumstances! No one likes to have a root canal, but if you have to get one, these are the folks to do it for you. Quick and completely -- no lie -- painless. They have a really great caring attitude, too. Highly recommended.