3 /5 Denise Oberlies: My sister fell down a hill and broke her arm. We went into the Heart of Florida hospital, where all the people we encountered were very friendly and helpful. The issue comes in as we were preparing to leave. The doctor came back into the room and said that they didnt have any slings available, and that because of where the break is, a cast wouldnt work. He also said that a cuff brace is available everywhere, we could just pick one up. He fashioned a sort of sling out of the fabric that is used under a cast. We have been to all the drug stores, local stand alone pharmacies searching and have been told that they might/probably do have it at the supply store in Winter Haven (25 miles away), but they are already closed... What hospital doesnt have the products they need to treat patients.
Update: 9 days later, a physical therapist came to the house, and advised they couldn’t start working on her arm due to the severity of the break. She can’t move her arm at all for three weeks. Why didn’t we know this before leaving the hospital????
Update 2: responded to the above request from Advent Health for more info, and received a call from Emergency room supervisor, who shared that there were slings, shared even more information that should have been shared at initial visit, and that the team would be working together to be sure that future patients would be better served. They appear to be trying to be better for the people they serve.
