2 /5 Douglas Frantzen: I cant speak to his acumen as a surgeon as we never got that far, but my review is related to my experience across 3 visits with him. Im not one to normally write reviews but felt compelled to do so in this case, as I had to walk out of my appointment with him based on his rudeness and unprofessionalism. In 2 out of my 3 visits to him, he was dismissive and rude. Normally, I can overlook personality challenges if they are a good doctor, but I would call that into question here. This doctor isnt diagnostic or academic. He basically has a very tight playbook, and if you fall into a exact specific area that is black and white, then maybe he can help you. Hes not interested in hearing about your symptoms if they dont fall into the small area of understanding he has. If you are not an easy candidate for surgery, he will not give you advice or any other form of next step. Its basically "good luck to you". My first visit with him, he basically told me what I was experiencing wasnt real. I pressed for further testing since my imaging already shows 2 herniated discs among other cervical problems, and he obliged and ordered me a nerve conduction study. That study showed radiculopathy in the areas of herniated discs, so he then changed his tune and starting discussing surgical options with me. I wanted to exhaust all conservative options first, so I delayed further conversation about surgery, then came back several months later after I had tried all remaining conservative options and taken even more tests. In that visit, he was frustrated that I had gotten opinions of other doctors and accused me of "doctor shopping". Mind you, I dont take pain medications. Ive refused them during my 15 months of pain, and I was not pushing for surgery. In fact, I was attempting all conversative treatments until surgery was a last resort. This guys ego doesnt allow him to listen, be empathetic, or understand your situation.