Aspen Dental - Crestview, FL - Crestview (FL)

5 /5 Anthony Alexander: Who knew going to the dentist could feel like a stand-up comedy show and a spa day for your teeth? Aspen Dental had me grinning ear to ear—and not just because they fixed my teeth (which they did, beautifully, by the way). The staff here are absolute tooth fairies in disguise—funny, cheerful, and somehow make you forget there’s a drill involved. I came in nervous and left wondering if I could book a follow-up just to hang out. 10/10 would recommend for sparkling teeth and sore cheeks… from laughing, not from dental work. Probably.

1 /5 John Hager: The most poorly managed dental office you can find!! They billed my insurance twice for the same appointment by using different dentist names and then said I still owed$110. They cancelled our cleaning appointments on the day of with a text. No call to reschedule. When I called to reschedule they didnt have opening for cleaning for 3 months! No wonder they cannot retain staff at this location. Use a different Aspen or a different dentist. Save yourself the need for a cardiologist!

5 /5 Chasity Dawson: I cannot give them enough stars. They were available in an emergency. They are kind, caring, and gave me all my options up front for payment. I have a lot of work needed done and they will be the only one I trust. Would highly highly recommend!

5 /5 Jared Miller: What an AWESOME staff!! I had a particularly difficult extraction being done and they made sure to make sure my comfort was being respected while also getting the job done. Everything was explained nicely and I was seen for the first time in the morning procedure was done by that afternoon

5 /5 Christina Simula: I gave 5 stars the staff is AMAZING!! The dental assistant that took care of me was absolutely fantastic!!! Now the disappointing part. I called yesterday to ask if they were excepting new patients & accepted my insurance, I was told yes & that I could be seen that day!! I desperately need a dentist as I have to have all my teeth pulled and get dentures. I was even told that I could have everything done with new teeth all this week!! I was so excited as I am so insecure about my teeth that I literally NEVER leave my house to go anywhere or do anything, I wont even video chat with my family or friends. Ive completely Isolated myself bixbecause of my teeth, so you dont know how ecstatic I was.I was crying.I was so excited to think Im finally going to have beautiful teeth again. Only To have My happiness shut down & depression right back as I was told by the lady at the desk they do not take my insurance! I said I literally just got off the phone with yall, she asked me, Did you call here directly or did you call the help center? I said idk I just called the number for Aspen dental if you dont remember talking to me then I talked to the help center. I said you really, really need to let them know that they dont take this insurance and stop giving people like me false hope! That absolutely destroyed and devastated me. I ended up getting x-rays & impressions. Just in case, but I would now have to pay cash for everything $16,000.00!! WHAT!! What if we went dentures and not implants? It dropped down to a little over 11000 I said, OMG I cannot afford that Im on S SDI I have cancer. Im on fixed income so she said lets try to apply for loan, I told her I dont think Im gonna get it but lets try. I was approved only for $1600 I would have to pay the rest out on pocket UP FRONT...I mean, some people may have it like that, but when youre dying from cancer and on. SSDI yeah, I definitely dont have it like that! They tried talking me into doing the $1600 worth and then, take a tooth every time I get paid or something, I said there is no way I am walking around with no teeth in my mouth.Absolutely.Not happening.So now Im right back to square one.Devastated!! I told them I just want to die with a full set of beautiful teeth.Is that too much to ask for.