1 /5 Aysha Mahmood: I’m not one to leave bad reviews so it is unfortunate I have to leave this.
I came in for a consultation for extensions and a haircut. Autumn, the owner, suggested waiting to cut my hair until after getting the extensions, which I agreed with.
I asked for a bang trim instead, requesting side-swept bangs that could be on the shorter side, just needing a refresh.
As she started cutting, I mentioned it was looking choppy. She said my hair was dirty (even though I had washed it that morning) and had me get it washed.
Afterward, I clarified my preferences to avoid a bad cut:
1. Side-swept bangs
2. Shorter, but still looking good
3. Face-framing
4. I don’t style my hair after washing, so I needed it to lay naturally.
Autumn snickers and said, “Wow, that’s a long wish list.”
My friend whom I had gone with her jaw dropped when autumn said this. I was also a little taken aback.
When I left, my bangs were fried from the blow drying.
I had to run home and wash them before going back out, they were an absolute mess—choppy, uneven, and not framed properly.
This is one of the worst bang cuts I’ve had in 15 years, and now I have to wait for them to grow out.
I was excited to come here, but after this experience, I cant see myself spending $1800 every 3-4 months on new extensions with the risk of another bad outcome.
EDIT TO RESPONSE:
I’m lowering my review from 2 stars to 1 star because the business responded by assuming I would never be satisfied with their service, which I find discriminatory.
This assumption was made despite the fact that I clearly expressed my excitement and eagerness for my extensions when I first arrived. Commending on Autumn’s social media presence and success with extensions and her response being she had just done two sets this morning.
Here is the picture of my bangs in the car RIGHT after my appointment and here are my bangs 3 days later. This does not look like a *professional* cut my bangs. They are a choppy mess.
I couldn’t be more disgusted in a response. You called my hair dirty and ruined the hair framing my face and should be ashamed of yourself Autumn.
****Anyone can check my profile and see the rest of the reviews I’ve written. Out of nearly 600 reviews, only maybe 2-3 have been negative. This is a PSA to women in FTL to be careful with who you let work on your hair