1 /5 Robert Bradley: It’s easy to understand why Bayside Emergency Physicians has a low rating of 1.5 stars. I had a straightforward emergency room visit at St. Anthony’s in September 2023. However, 16 months later, I discovered that Bayside failed to submit my insurance claim to Blue Cross Blue Shield on time.
After months of trying to resolve the issue through phone calls, I learned that Blue Cross denied the claim because Baysides third-party billing professionals in the Philippines filed it too late. I only learned about the denied claim when it negatively impacted my credit report. Unfortunately, I have been unable to repair my credit, and the billing account supervisor at Bayside has not followed up as promised.
During my fourth call today, the Bayside Emergency Physicians billing department informed me they would request payment from Blue Cross for this bill. Their lack of follow-up and interest in my situation has harmed me, but it has also affected their company, which will not get paid due to their poor business practices.
