Florida Family Primary Care Centers of Pinellas - Pinellas Park (FL)

1 /5 Michael Bitler: Do not recommend. Update. 03/27/2024 still a horrendous experience. More like a comedy club. You pay to wait for hours while they eat lunch and cant get scheduling correct. Dont try to call. No. You end up talking to a call center in Miami. Walk in. Yeah, now they want to do teledoc. Well, thats a farse too. Waiting hours now. Walked back in since I cant call. Woops. Theres another emergency... Every time. They cant keep DRs here. The "Office manager" yeah. Its all a joke. Yeah. What can I say. They tanked after the buyout. Call center is frustrating. No callbacks, no answer most of the time. Communication is dismal. Messages left on answering machines from them are incomplete. Identifying as "Clinical Care" as the business name. No clue who they are presently. Told medications in person will be ordered immediately. By the time we get home, pharmacy confirms nothing ordered. Not the first time this has occurred. Says "Walk ins Welcome!" On the door. Yep, nope. No way. Discharged from a hospital?.... No problem! Just make your appointment for a few weeks out. No, not the 3 days or less the hospital recommends. Yeah, make that 5 weeks now I am finally getting an appointment. Bacterial infection!? They take care of those too! 3 weeks after the fact. Whats the point of a DR office when you cant have your illnesses and concerns addressed in a timely fashion? Seven years my family and I have been going here. Treated like a new patient each time we show up with the large turnover of staff they have here. My son was denied service due to him turning 18. He has to be a new client and they are full I was told. We came in after his 18th as they had scheduled us to. Lets not forget the hurry up and wait policy. Show up early, wait hours to be seen. Show up on time, they reschedule you another day. Show up late, yeah. Dont do that. They try to schedule you out past 6-8 weeks or make you wait an additional hour. Then tell you the DR is gone for the day and reschedule you anyways. Do not recommend.

1 /5 Cameron Woodworth: The most DISRESPECTFUL people sitting behind the desk here. They don’t want to do their job and over talk you. They have no clue what’s going on and try to make the patients do their jobs. They are lazy and rude. I’m filing a complaint with the board of health, this entire office needs an overhaul. I was speaking and she literally muted me and ignored me then came back talking about something completely different.

4 /5 Sarah Bergfeld: They r very friendly kind nice. But wish little more English!The staff should be able to speak English it was a simple question now have to wait for them to call back. So now waiting on Luna to call back. All she could say was we r very busy Luna call u back. So annoyed right now. Some English courses for Employees would be great!

1 /5 Ashley Mccullough: I had an appointment at 3pm. I sat in a room for 1 hour and nobody ever came in to see me. When I made the appointment I stated I had another appointment at 4:30pm so I had to leave by 4pm. I wouldn’t recommend going there because what’s the point in making an appointment if your not gonna be seen in a reasonable time frame. VERY DISAPPOINTED. It wasn’t even a lot of patients there for appointments.

1 /5 Airin Miguel: OMG!!!! Trying to make an appt for my daughter it took me an ENTIRE week just waiting on someone to “call me back” INSANE!!!!! The girls are nice. However, nothing is getting done regarding my daughters appt. It’s sad to see how much the office have changed. Normally It doesn’t really bother me, but now is my daughters health you’re playing with. Dr Figueroa, we love you so much. But unfortunately, we have to go find something better. Good luck