1 /5 Emani Brown: Today was an unpleasant experience. Today I bought $60 worth of human braiding hair. The hair was advertised at 16 inches long. When I came home to use the hair, the hair did not reflect what was on the packaging. I immediately took the hair back to the store to explain to them the dilemma, however they were not willing to give me a refund or accommodate me in anyway. I went to the store, stretched the hair out and showed them that is still was not as long as 16 inches and they were not remorseful. I went around the store, looking for something else that could possibly accommodate me especially because they refused to give me a refund and as I was walking around the store I was followed around as if I did not spend my money there already. They treated me like I was going to steal. although they are not the manufacturers of the hair, I do feel like there should have been some better accommodations under the circumstances. I will no longer shop there again. Please look at the hair and tell me if it looks like 16” inches to you. Even when stretched out it was 10” at best. False advertisement at it’s finest and too expensive for that.