Bold Image Dentistry - Palm Bay (FL)

1 /5 J R: This place is a complete and utter joke! The décor is so overpowering the second you walk in...they went for a regal look. Big everything. Small office space though so its just too much. Besides, worry more about the patients and not if the office looks nice or not. Its a dentist office, why so much crap. The management (docs husband) really has NO idea what he is doing. Runs around all day, in and out of office. The lack of steady staff is understandable when you dont train properly because no one knows what they are doing. You cant get proper help if you cant sit long enough to show someone what needs to be done and answer questions. Mayle is a sweetheart, but they rely TOO much on her and she is worn thin. Ive never been to a dentist and had such a quiet visit...my old place we talked (she talked, I mumbled really) the entire time...we got to know each other... Cunningham is nice enough from what Ive seen, but the hygienist have to be too. And this place just doesnt seem welcoming at all. They dont do Nitrous oxide...they have it, just let the license expire because they didnt want to deal with it anymore. Too expensive overall for them. Not enough profit. Oh, and make sure you verify your appointment here... otherwise THEY WILL cancel on you!!! This is why I stay away from small, privately owned business like this. All about the money and getting butts in chairs... no cares given about the people themselves.

1 /5 Kathryn Welch: This is the worst dentist ever. Do not go here nor take your kids here. I went to this dentist since I was 12 and every time I would go, I would have to wait AT LEAST 30-45 minutes to be called back. Then it would be followed by degrading, snarky, and rude comments along with their unnecessarily painful cleanings. I dreaded going every time, but I figured it was just normal to be nervous. But no, you are met with a BRAND NEW staff every single appointment and a Doctor who doesn’t respect you. After a really awesome appointment with bloody gums and sensitive teeth, you are then charged an insane amount!!! Yay!! This is just what I wanted!! Long story short I despise this place and you should find another dentist.

5 /5 brandykayb: D.M.D Andrea Cunningham is a wonderful dentist! The environment is soothing and clean. All of the staff here are amazingly nice and always in a good mood. Very good vibes can be felt here! Its cold but they have little blankets(my favorite part) along with a hot towel face massage. That caught me by surprise.♥ The prices are fair and reasonable. Ive been teased all my life about my brown buck teeth and have been to several other dentist to get work done. I have never been completely satisfied with the results before. She made sure I didnt feel anything when filling my cavities. It took me a long time to find her but now I will never go anywhere else! When i came to Mrs. Cunninghams office asking for front veneers I was not expecting much or for my veneers to look too much different from my real teeth. She made my new teeth look so real an shortened them so they look way better now. The zoom whiting was a little painful ...I am not going to lie but WELL WORTH it! My teeth have never looked this good my whole life! Thank you so much for making me look beautiful. I will defiantly be back! As soon as I can get my husband to go to a dentist again (after his horrible experience ) we will be scheduling with Bold Image Dentistry! Thank you again! May God bless you!!!! ♥

1 /5 Jason Supple: Pretty bummed out with my experience with Bold Image. Staff is friendly and professional, work is satisfactory, but either their decision making is poor, or they dont know how to work with insurance companies correctly. Im 26 and I was recommended, per the dentist, that I have a "deep cleaning". I paid ~100 for each visit, and my insurance was supposed to take care of the rest. My insurance company informed me that they were seeking a recommendation from a separate dentist and it was determined that, according to my measurements, this cleaning was not needed. For this reason, they denied the claim. They appealed it, and denied it again. Im not the one with the dental degree, therefore, I relied on them to make the decision whether the procedure was medically necessary. I feel in this case that they should have paid my remaining balance, as it wasnt my fault. They tried to say that they reduced it to "cash" customer, but I truly felt that I paid more than what I should have for a cleaning, and would have continued work there if they just picked up the other $120. Instead, they told me they did everything they could, and I had to pay the remaining balance. As a result, they lost a customer. Other than that, expect to wait nearly an hour or longer after your appointment time before youre actually seen. Ill be looking for a new dentist.

1 /5 Mary Love: I paid $3,000 to have six veneers put in, in 2021 and since then I have not been able to eat even a piece of bread without the fear of a tooth falling out! It has now been eight times of absolute distress since they were put in. I had a small gap between my teeth and she said she could fix it. I trusted her and I was sooo happy to get rid of the gap between my teeth. Every single time for some reason its been my fault that these veneers fall out. I waited for over a week the 1st few times waiting with shaved down teeth. One of them actually broke in half and she charged me another $1,000 to fix it. Ive been going to her office every 3-4 months to have these things put back in my mouth. I have every intention of suing her "practice!" This woman is the epitome of greedy! I am just mortified! Once you get on this persons wrong side youre done (emo while shes working on your teeth!!) Not only do you have to wait in her office for 20-30 mins after your appt you go back and sit in the chair for another 20-30 minutes. This woman has caused me an extreme amount of distress. Her and her husband Wes are extremely emotional people for being in this profession. Go anywhere else in Brevard County! Steer clear of Andrea Cunningham she will ruin your teeth. She ruined mine!