Children and Teen Dental of Florida - Lakeland - Lakeland (FL)

1 /5 Skye Dyer: Didn’t like this place what so ever my daughter is Autistic and they seemed to not understand the needs she needed I kept trying to explain to them what needed to be done with her and they seemed to just blow me off I’m definitely not taking her back there keep in mind her appointment was for 1 she got her teeth cleaned, and an xray done they kept pushing my daughter to get it done I wasn’t happy, as a mom no one should have to see their child cry for them. Anyways we sat an waited almost an hour and never got seen by the dentist! Absolutely insane!

5 /5 Brittany Thompson: My 12 year old autistic/adhd child lets them clean his teeth and fill cavities. Thats how comfortable and confident I am bringing him here. I trust them with all of my children and they are very patient especially with my autistic child. He just wears his noise canceling headphones and off he goes. No fits. No fears. No problems. And hes always excited to return. I cant say enough about this place. Appointments for cleanings are quick...in and out in about 45 minutes. Filling cavities is a little longer of course but they let you sit in your car and call you when theyre done. Office staff is incredibly organized and efficient. They never let me forget to get a school note which I tend to forget sometimes. I take all of my children here and have for almost 25 years. Never had a bad thing to say:)

1 /5 Leeza Medrano: Started going there 8-9 years ago and it has went down hill. The staff is very rude. Place is filthy and they book to many people for the time frame. 8am appointment and to not get out of there until after 11 routine visit 6 month cleaning is ridiculous, how they have the chairs in waiting room now you have to sit back to back with other people and heads touching. Restroom is always out of order for females use males is smells like urine. Filthy. Do not recommend this place at all.

1 /5 Sydney Giannino: This establishment is the furthest thing from professional. The staff is short and dismissive without any thought or care for their patients They over book leaving the child without the proper care or attention that’s medically necessary My child sat for 2 hours unattended in the back of their office without any treatment Not until I asked for an update I was let known that he hadn’t even been seen yet

1 /5 Brianna Harden: Do not wast your time. Take your kids somewhere else. The last time we went, it was a four hour visit! My son went for an emergency. His spacers broke and they were digging in his gum and hurting him. They gave him an appointment quickly but the appointment was terrible. He waited two hours to even be called back. Once called back, I waited another hour and they brought him out. They did nothing for that hour except look at his teeth. The rest of the time he told me he was waiting in the back. Mind you we already waited 2 hours for him to be called in the back room. It’s now been three hours and nothing was done. When they brought him out they asked me to schedule an appointment to fix his spacers.. I waited three hours for them to tell me to reschedule. I said nope, he needs it fixed now! He is in pain! They took him back for another hour and took his tooth and spacer out. A four hour appointment is absolutely ridiculous. They also gave me issues with my insurance and had to verify it twice. After they told me the day before that they verified over the phone. They also had the movie wicked playing on the tv in the back room where the kids waited. That movie is completely inappropriate for small children that were waiting in the back where parents can not see. We will never come back. This place needs better management and customer service skills.